![]() If you want more nitty-gritty engineering detail about Hemera, keep reading… Nitty-gritty engineering detail Motors are functionally the same, have been 100% tested and are fit for production. Why? ”Ĭustomers for 24V Hemera may receive a unit with 'Hermes' branding on the motor. This is because there was some leftover motor stock to use up. ![]() “ I've received my Hemera, but the motor still says 'Hermes'. If you go down this route, be sure to keep the grease on the gears intact and free of dust or debris - t his is required for optimal wear performance. These parts are pre- lubricated to keep everything running smoothly. We ’ re sell ing replacement Hemera drive train parts for those who wish to buy them. Yes, if you want to, although it isn’t a requirement if your Hemera already works as expected. C an I upgrade the old drive train with a new one ?” ![]() I’m now more confident in this product than anything we’ve ever released, and I’m looking forward to seeing what our customers do with it!” My personal apologies go out to all those who have been waiting for what has felt like an age, and to those we’ve had to ship replacement parts to get back up and running. I’m happy to say that I’m now equally as proud of the product after this monumental effort. I’m so proud of the team for pulling this off in such adverse circumstances, while still ensuring that we got prototyping, testing, and scaling done right. By diving deep into the minutia of heat-treatment atmospheres, automated grease dispensing robots, and multi-axis machining, we’ve been able to fix everything that was holding us back. “We’ve spent months painstakingly unpicking the bottlenecks in our manufacturing process that were preventing us being able to make an incredible extruder consistently at the scale we now operate at. Sanjay, who is more excited than anyone to get Hemera back on the shelves, had this to say: Our hardworking production team have expanded capacity with an entirely new production floor (during a pandemic!) to keep up with demand, and our dedicated quality assurance team have been working overtime to make sure all units arrive in your hands in top condition for the best 3D printing experience possible. Supply chain roadblocks exacerbated by COVID-19 have been resolved, enabling us to keep up continuous production and supply of Hemera. Our talented engineering team have put in 19,500 hours (that’s approximately 2.23 years) of drivetrain testing in parallel to get to this solution, and have developed new processes, including commissioning a custom designed grease dispensing robot for more streamlined and accurate unit assembly. We’re happy to report all issues reported to us have been addressed. Thanks to the global pandemic, we also faced huge lead times to obtain samples and then test them, even when processes were accelerated to the max. ![]() We’re determined to deliver reliable, premium-quality 3D printing products without compromises, so we’ve spent considerable time revamping our production processes to make our latest units robust against issues that some of the last batches encountered. It’s no secret there were some teething troubles with previous iterations of Hemera. We realise it took a while to get to this point. ![]()
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